|
What Our Customers Say |
Contact
Us |
June
I just wanted
to say how happy I am with the babyworld service, I have now had three fantastic
shopping experiences with you. Your customer service is by far the best available,
something that the likes of mothercare could do with following! Thank you once
again.
Nicola M
Just wanted to
say that I took delivery today of the items and I am now a very happy mum to
be indeed!! Thanks very much for putting up with all my questions and we will
certainly be ordering from you again.
Kelly
Very many thanks
for your excellent support in this matter. This made the experience much less
painful and I will definitely recommend your organisation to my friends!
Laurence
Will definitely
use Babyworld again.
Jane
Thanks again for
all your help, it has been one the easiest shopping transactions I have ever
made.
Nicola
Just wanted to
send an email to thank you for the speedy processing of our order. I placed
an order in the morning and it was delivered same day! I was impressed with
how efficient you are. It's great that you are a local business. We will definitely
be shopping with babyworld again.
Julie
May
Thanks for the
speedy reply!!! Blinding service from Babyworld as ever!
Alison
Received today
thanks for your promt service
Rob
Just wanted
to thank you for a fantastic internet shopping service, my order arrived today.
Will definitely use this site again and recommend to my mum & friends.
Lynn
I can't say thank
you enough for ensuring that the order was delivered as promised, and to congratulate
you on your exceptional customer service.
Merrin
April
Many thanks for
the prompt service. You'll be pleased to know we've recently recommended your
website/showroom to friends.
Ray
I just wanted to
get in touch to say thank you. I ordered over the phone yesterday and it arrived
before lunch today! the pram looks great, not had chance to use it or check
all the accessories yet but it nice and refreshing to have such warm and friendly
service, and deal with a real human for a change! I look forward to dealing
with you in the future.
Katy
March
Just
a quick email to say how pleased I am at the speed of delivery my car seat took
to arrive. I have been messed about by another website since 6th Feb for the
same item but I ordered from yours Monday and it arrived on the Wednesday. Well
done, will definitely use your site for all my childrens purchases in the future.Thank
you so much, customer service like this is very rare these days.
Fiona D
My Grandaughter's
car seat was delivered as promised on Thursday, thank you. I have to say Brenda
that your efficiency is something for you and Babyworld to be proud of. After
sales services are something that everyone hopes will be good but sadly this
is not always the case. Babyworld for me definitely come at the top of the list
for sales and after sales to give an excellent shopping experience without worry.
I will definitely use Babyworld again and certainly recommend you to others.
Once again Many Thanks.
Gillian T
I'd just like to
say that I have been very impressed with the speed and quality of service from
Babyworld, even when dealing with an awkward so-and-so in a foreign country
who only wants to buy a raincover for 12 pounds!
Jason, Sweden
Thanks for the
order which arrived in an unbelievably short time! Everything is perfect and
as described- I look forward to buying from you again in the future.
Lis F
Thank you for my order that arrived today – very impressed with the quick delivery!!
Alison E
February
Just a quick note
to say how pleased I was with the service I had today when I visited your shop
for the first time. I don't know the name of the person that I saw but I can't
remember being looked after so well. My vast queries on pushchairs and carseats
and carriers were patiently listened to and I'm thrilled to bits with the hippychick
hip seat that I bought. I wasn't too sure when I first tried it on but once
I got the position right it's just the job. So many many thanks and I will be
telling any baby friends I have all about your fab shop.
Ann
I just what to
say what a fantastic transaction this has been. Smooth sailing all the way &
the speed in which my package came was amazing. I am so impressed & will definately
be using your services again. I will also be recommending your site to every
parent I know!
Jessica C
Although I didn't
place my order until around 11:30am I was totally gob smacked when my package
arrived the next day before 9:30am. Fantastic service and wouldn't hesitate
to order from Babyworld again. I have already reccommended Babyworld to my friends
at work.
Carl
wanted to thank
you so much, cant believe my order has arrived already and all the way to Ireland!
That was quick. Delighted with the buggy and the price. Our daughter is 8 and
has special needs and we couldnt find a pushchair for her anywhere, until we
visted your site and found the Maclaren Major Elite. You can't imagine what
a difference having this pushchair will make. Thanks so much again, will make
sure to spread the good word about your site.
Susan C
I ordered a Littlelife
baby carrier from you on Monday night. I am extremely impressed that despite
all the problems around the country with the weather, my order arrived this
morning (Wednesday). I have to say that I think babyworld is fantastic on price
and service, and I will definitely shop with you again.
Viv
Boy, that was quick!
In less than 18 hours, and notwithstanding the horrendous weather, the travel
cot arrived! It has been assembled and looks good. I am sure my little granddaughter
will be very comfy when she comes to stay. Very many thanks for such good service.
Judy
I just wanted to
thank you for all your help in placing my phone order. The baby carrier arrived
today. What a superb service you have given me. No problems from start to finish
and I will certainly recommend you to friends. Good luck with your business
in these hard times.
Catherine
I will be shopping
with you again and have already been directing friends to your site - and will
continue to do so.
Lowri
January
Many thanks for
your reply and flexibility. Must say I am impressed with your service so far.
Ordered two products last week that came within 48 hours. Telephoned staff and
asked that I be contacted when some items come into stock and the response I
received was most welcoming.
Lorraine - Happy Shopper!!!
I received our
order this morning after only ordering it yesterday and I wanted to write to
say how impressed I am that it was dispatched so quickly and arrived so quickly.
The customer service is excellent and I will definitely order from you again.
Julianne
Hello, I just wanted
to say a big thank you for the really impressive service I just received from
Babyworld! I placed my order on the 22nd January and received in First Class
post on the 23rd!! Everything arrived in tact and in good order. I am so impressed
and will definitely be buying from you again! I have to also say that during
my pregnancy, your articles and FAQ always kept me well informed and my Antenatal
club always kept me informed as well as entertained. Thank you Babyworld! You’re
fabulous!
Irene
Thank you very
much - my order arrived on time.
Phill
Thank you so much
for all the help you gave us in relation to getting us our lovely Winnie the
Pooh nursery set. It arrived before christmas and is now ready and waiting for
the little arrival to fill it!
Nicola and Barry
Many thanks for the excellent service will definately be using you again in
the future.
Louise
Thanks for your
excellent service.
Annie
As a very recent granddad of twins, I have been hurled into the world of babies again and so much has changed. I have found your website extremely helpful in providing information, views and opinions about the many products in the market today. This has helped me to make decisions about the best products and where to get them from in an commercially unbiased way. You're also very competitive when it comes to price. Keep up the good work and pass on my best wishes to the team. Steve
Ordered yesterday
- received this morning - fantastic service - Thank you
Anne
Just a quick note
to say thank you for the very quick dispatch of my order. I spoke with someone
in the office yesterday & received it this morning- fantastic service! Thanks
again.
Julie
I received the order yesterday and am delighted with the sleeping bags - thanks also for the room thermometer which will be very useful in such a hot climate. Vanessa
I have just received
my first order from you and am really impressed with your service - I ordered
several things from various companies at the same time and yours is the only
one to have arrived so quickly. I will definitely use / recommend you again.
Well done!
Helen
I received the golf club on Saturday morning, many thanks. I've always thought
it a bit of a risk ordering on the internet but I have no hesitation whatsoever
in ordering from yourselves again. I will also certainly recommend you to friends!
Pam
December
I wanted to thank
you for your incredible service. I don't think I have ever dealt with such an
efficient outfit. Thank you for getting my order to me so quickly and it's all
there and nothing's damaged! Seasons Greetings to you all.
Una
I am just writing
this e mail to thank you and your company very, very much. I contacted you on
Monday about your available stock of Britax Vigour 3+ pushchairs as we had had
a delivery issue (14 weeks) with another online retailer and you were incredibly
helpful. My husband and I then decided to bite the bullet and order one from
you that arrived less than 24 hours later... We are so relieved and grateful
to you for your superb service and will be most certainly coming up to visit
you after our little one arrives. I will most certainly recommend you to friends.
Mr & Mrs Crook
Many thanks for
your prompt reply it is much appreciated and excellent customer service.
Mariahelena
Many thanks, that's
really good service. I'll definitely buy from Babyworld again.
Mark
Thank you kindly.
I've shopped around here and babyworld are by far the best value that I can
find.
Alison
Superb delivery
and service and wow what a pushchair - I am going to be like a supersonic grannie!
- my partner is thinking of turning it into a golf trolley when my grandson
has grown out of it!
Diane
November
Thank you for your
help and I would like to congratulate your company for such efficient shopping
on line. When I get the photos of the twins I will send you them.
Jim
Many thanks for
the fantastic service received by yourselves. My order for a Mini City Raincover
came today! Extremely prompt and efficient turn around time. Many thanks again
- and the little sleep tips books and money off voucher was a nice touch too.
I will certainly be visiting the Baby World website again soon.
Jenny
Haven't opened box yet, but sure contents fine so just a quick note to say a huge thank you for such prompt service and brilliant customer care - counts for a lot these days! Diana
I am dropping you
a line just to say how impressed I am with the service I have recieved from
Babyworld, especially Peter! It is so refreshing to be able to come somewhere
which is helpful, well priced and friendly. I am recommending you to all my
friends!
Louise
I would like to
congratulate Babyworld for an outstanding service. I called Peter to discuss
my options regarding a baby seat being fitted in my renault scenic he was very
helpful and I made the decision to visit Babyworld so John could ensure I purchased
the correct one. Unfortunately due to te complexity of my car he was not happy
to sell me the one I originally had decided on. So I returned the following
day where Peter went through various options and spent a very long time ensuring
the seat that I purchased was the safest one for my baby. I am so impressed
with the knowledge, service, time and patience that was given to me. I do not
believe you would get this anywhere I else. I will definitely be using Babyworld
for further items and recommending them to all my friends. I believe other stores
could learn alot from their outstanding service, well done.
Mrs O'Leary
Can I just thank
everyone in Babyworld for the super service and amazingly quick delivery to
Rep of Ireland, my Baby Jogger City Mini Double arrived first thing this morning
(Thursday) after only placing my order late Monday night. I am thrilled with
it. Thank you again, Iwill be back and will be recommending you to all.
Therese
Thank you for agreeing
to accept this return and refund me. As discussed with Peter, I only wish I'd
bought my Bugaboo from your company first. After being let down and messed around
by 3 other companies who either didn't have items in stock or kept me waiting
for months for delivery, Babyworld had the full range and delivered the next
day - you are clearly the company to go to for anyone wanting Bugaboo! Fantastic
service - thank you. As you can see from your records, I've already been back
since :o)
S Weaver
I just wanted to
thank you again for shipping my product to me in the United States, I cannot
tell you how appreciative I am. I got something I couldn't get here in the States
and fast from your site. Babyworld.com was excellent customer service too! Thank
you again, too bad you weren't world wide your site has EVERYTHING a mum could
ask for!! I will definitely be recommending you to my friends in the UK! Thanks.
DJ Hovivian
Thank you for excellent
customer service, I received the parcel this morning.
M Jarman
October
Thank you so much
for the delivery of Jane twin pushchair I can not believe how quickly it came,
I ordered it on Monday and it arrived Tuesday!
My daughter
was thrilled because we have been waiting for another company claiming to that
they are the biggest in the UK to deliver the same item since the 19th August
and they still hadn't delivered which is why I ordered from your company on
Monday.
All that
remains is for me to get a refund from them which I also anticipate will take
a while!
I will certainly
be recommending you to other people I also have two other daughters who at some
time will be having babies and we shall definitely be buying pushchairs etc
from you. Thank you once again.
Mrs J Humphreys
The replacement
apron cover has arrived. Thank you so much for sorting this out so promptly
and for the very efficient communication of progress. I am extremely impressed
with the customer service I have received from shop.babyworld.co.uk and the
very professional and personal approach that you have given. Keep up the good
work!
Natasha
Just to say I was
very impressed at how quickly the seat was dispatched and arrived. I will be
recommending you.
Shona
September
We received our
buggy on Wednesday.We found your service extremely efficient and reliable.Many
thanks and many compliments on a wonderful service.
Laurena
That's fantastic
- thank you for getting back to me so quickly on this. I will definitely use
your site again and will recommend it to friends - and being in my early 30s
I have lots of friends who are only starting a family (like me!)
Lynda
I'd just like to
say I phoned up and ordered two Jane team baby walkers late monday afternoon
and recieved them tuesday what amazing service thankyou, you have restored my
faith in people being kind and giving good service. Thankyou you have made my
two grandsons very, very happy.
Mrs B Read
I would just like
to thank you for what I can only regard as a fantastic service. My order was
shipped at 5:08 pm yesterday and was received today. I ordered it on 16/09/2008
at 20:30 and now it is here and in use. Less than 48 hours. Thank you very much.
M Mortimer
Just wanted to
say how impressed I am with your service! I ordered from you yesterday afternoon
and both products arrived this morning - thank you!
Suzanna
Dear Brenda and
team. You know I ordered two Jane Team Babywalkers late Monday daytime and they
were here by the next day (Tuesday 9th September). What excellent service and
you are also friendly and helpful. Thank you so much. Your company is amazing
and I will recommend your business to anyone, really thank you so very very
much.
Belinda
I am writing to
say how pleased I am with the service I have received from babyworld, I have
struggled to buy this pushchair from 2 different company who took my money and
then a few days later said they were all out of stock and that I would need
to wait a month. It was so great to be able to order something, pay for it and
it arrive promptly the following day. I am impressed with the service and I
will be recommending the website to my friends.
Anne-Marie
August
Received my parcel
first thing this morning. It is so nice to do business with a professional and
reliable source. Will keep you in my list of favourites and hopefully buy from
you again.
Marie
July
I'd just like to
say how impressed I was with the speed in which my maclaren footmuff was delivered.
I ordered it on line on Tuesday night and it was with me by Thursday morning.
I will be telling all my friends with children how good you are.
Judith
May
I just wanted to
say thank you for your, as usual I might add, superb customer service. This
time you did surpass yourself though, I ordered Tuesday morning and the goods
were here Wednesday around 8am! If only we could buy EVERYTHING through babyworld
;o)
Hannah
April
Many thanks for
the prompt service I have received after placing an order with you for a wooden
memory toy.
Maxine
Just wanted to
say thank you for such excellent customer service from Babyworld. The changing
unit we ordered yesterday morning, was delivered earlier today. I have dealt
with many online baby stores now, and can safely say that Babyworld is in the
minority for the quality and speed of service given. I will definately use Babyworld
again and recommend you to friends.
Joanne
March
I just wanted to
say thank you for the incredibly fast service. I ordered my baby cover in the
afternoon and it arrived the next morning! Thank you very much.
Steph
Just thought that
I’d let you know that my order arrived last Thursday the 6th of March thank
you. I wanted to let you know that I was really blown away that I had received
it so quickly and I am very grateful for that. I couldn’t believe that I only
ordered it with you on Tuesday lunch time and it had arrived in my house at
10.30 on the following Thursday am! Less than 48 hrs! I have found it difficult
to get things sent to Ireland since I moved here 2 yrs ago so this was a very
positive experience, thank you
Cathy
Thank you for such
excellent service, the goods arrived today, less than 24 hours after I ordered
them! I shall definitely order from you again in the future.
Melanie
February
Its a pleasure
dealing with an efficient company. We look forward to purchasing from you in
the future.
Dave and Deb
May I just say
what a fantastic service I received from yourselves at Baby world. I ordered
the baby jogger on Thurs and was out running with it on Friday teatime. It is
fantastic and so is your service and website, if you need any sort of recommendation
, please don't hesitate to ask. Thank you again.
Claire
I just wanted to
say thank you for the quick dispatch of our recent order and for the fantastic
service we've received on both of our orders with you. Thank you. Your efforts
are much appreciated.
Sara
I just thought
I would send a quick email to say a big Thank You for such a great service.
I am really impressed with how quickly I received my pushchair. Many thanks
Jo
Thanks! Delivery
received Monday. Impressed with swift service and very pleased with goods. Hope
to use you again in future....
Tracey
January
Hello babyworld
Just cannot believe how quickly you have delivered my items! Only place order
yesterday afternoon! It all looks wonderful, just need to assemble pram, shall
leave that to my husband; thanks again, shall definitely use you again.
Nichola
Just wanted to
say thank you once again for your prompt delivery of my goods. This is the third
order I have had from you and I am very impressed by your service - I will be
recommending you to all of my friends!
Nadine
The Quinny Buzz
4 arrived yesterday great service thank you for your efficiency.we wiil defantly
use baby world in the future.
David
I ordered a car
seat last friday after checking with yourself that it was in stock. It arrived
on Monday morning. may i thank you and your colleagues for such excellent service.
Tim
I have been so
impressed with Babyworld prices and customer service so thank you and I will
definitely be shopping with you again plus I love the 5% discount!
Phillipa
Good morning, just
a note to thank you for your excellent service. The Maclaren arrived this morning
in 1st class condition. We are both delighted with your company and would not
hesitated to recommend you to our friends. Wishing you continued success.
Shirley
Purchase recieved
within 5 days of order excellent service thank you.
Elizabeth
Thank you for the
speedy and efficient service and delivery of our baby car seat. Other mainstream
retailers have let us down and it is nice to receive good service for a change!
Amy
December
I have recieved
the tigex bath ring that i ordered yesterday afternoon. I was very shocked and
surprised when this item arrived this morning. Many many thanks for the very
fast delivery. I would definatley use you again if you always deliver so fast.
MERRY CHRISTMAS
Louise
Just wanted to
say thanks for your excellent service and very prompt handling & shipping. Much
appreciated. Best wishes for Christmas & the New Year.
Jane
May I just say
how impressed we have been with your excellent service. We came to your showroom
last Saturday to buy the above pushchair, which was delivered to my daughter
today and she is delighted with it. It has been a pleasure to deal with you
and I will certainly be recommending Babyworld to other parents/grandparents.
Caroline
July
Hi I just wanted
to let you know that I recieved my goods this morning , and to say thank you
for such excellent customer service. From placing the order online, right through
to the very quick delivery . Will definately be dealing with you again.
Debbie
Just a quick line
to say how delighted we were with the quality of the build and design of the
Jane baby walker. We were equally impressed that it arrived within 48 hours.
Thank you for the excellent service.
Alwyn
Your communication
and service has been great. The pram arrived today. We hope to use your services
again in the future.
Stephen.
I would just like
to say that over the years that I have had my children (I have 4), and prior
to having them too, I haven’t come across service as prompt, professional &
friendly as that that I have got from Babyworld. Thank you!
Jolene
June
I can't begin to
tell you how impressed I've been with babyworld! Every transaction has been
incredibly easy. Thanks so much.
Shona
I wanted to write
and thank you - the website is great, really easy to use and I couldn't believe
the speed of the delivery. I placed my order late on Wednesday evening and my
parcel arrived at 8.30 am on Friday! I was delighted with the products I ordered
and yours were the keenest prices online. I will certainly shop with you again
and I will be recommending you to my friends.
Helen
I just want to
compliment your company on a very efficient service. I shall be doing all my
online shopping at Babyworld in future.
Nigel
May
Really appreciate
the positive online service (I wish we had more clients like babyworld!)
Tim
I shop over the
net on a weekly basis and I can honestly say that this is one of the best for
customer services I have come across. I ordered a pair of Croc Boots for my
daughter over the net, when I rang to confirm availability the lady was really
helpful. Thanks again for the service.
Ali
I though the customer
service you gave at babyworld was fantastic-thank you so much as internet shopping
is usually a complete headache!!
Jo
Hi, I'm a regular
on your fabby site, especially the discussion forums and antenatal groups -
I've certainly found it comforting to be able to talk to these women who are
in the same boat as me.
Liz
Dear babyworld
I wanted to thank you for the items we purchased from you. They are simply the
best baby products we have ever had - the bags are so well sewn together and
our children absolutely love them.
Thanks again
Greg
I had to write
and say how impressed I was with Babyworld. I put in my order on Friday afternoon...
and it arrived first thing Saturday morning. Fantastic. Internet shopping as
it should be.
Hannah
Many thanks for
your excellent service. The rucksacks are gorgeous - thank you! Kind regards,
Liz
You guys offer
great service and I highly recommend you to all my friends.
Gabie
April
Just to say thank
you for your excellent service. I only ordered the Draco travel cot yesterday
and it arrived first thing this morning, without me having to pay through the
nose for shipping! The product is great and my wife is over the moon with it.
Andrew
Many thanks for
your excellent service
Pat
Dear Babyworld
Sales Team, I placed my order on Friday afternoon and am very impressed. My
delivery arrived the following Monday before lunch time. I phoned your sales
team and spoke to a lovely lady called Jo, who was able to answer all my questions
that I had about the items I wanted to order. Well done on a fantastic professional
service and well informed sales team!
Jenny
March
Lovely features
on baby signing on your site (well done!) and I see that we are mentioned by
a parent in your selection of mums thoughts on signing with their babies! That
was lovely.
Sasha
DOUBLE THANK YOU
as the items arrived today - if that's not customer service, I don't know what
is!
Posey
I cannot thank
you and your company enough, what a wonderful service. The lovely childseat
and other goods arrived within 24 hours of me ordring them from you fab website!
I will recommend you to all my friends with little ones..
Mariska
Just a quick note
to say thank you for the most brilliant service - great website, quick despatch
and delivery and fantastic car seat.
Kate
February
Just wanted to
say how impressed I have been with the speed of the delivery and accuracy of
the contents of it. I have never used baby world before but will certainly again
and recommend it to the rest of the mums at baby club. Also you are the only
place I could get the maxi cosi tobi. All other places are saying no stock for
up to two months so well done.
Ginnie
I'm really impressed
with the service that you provide and well definitely be using the site again!
Zia
Thank you for you
fast and prompt response. The product arrived today (within 48 hours) and your
company has been a joy to deal with. Great service.... great communication
Toby
I just wanted to
say thank you for your excellent efficient service. The items arrived this morning.
Lucy
Thankyou very much
for your speedy delivery, refund and excellent customer service, I will not
hesitate to recomend babyworld. Thanks again
Sam
Just wanted to
thank you for such a fab service! I ordered some crocs wellies yesterday morning
and they arrived this morning, less than 24 hours later (and on a Saturday)!
I'm very impressed and will be recommending you to friends.
Billie
Just to say how
impressed I was with the Babyworld shop! I only ordered a 'Hippychick' Hip Seat
yesterday afternoon, and it got here this morning
Gill
Just wanted to
thank you for your help regarding my recent order. The car seats fit beautifully
and I must confess I am very impressed with how secure they are. The older kids
are already fighting over the Doomoo seat, so I think the baby is already out
on it's ear.
Andree
January
Just a quick line
to say how impressed I've been by your service. Wonderfully prompt and in good
order.
Simon
Wow, thanks for
the fantastic quick delivery. My 4 year old is absolutely delighted to have
it for the weekend.
Christina
Hope you are all
well and keep up the good work with your website
Ellen
WOW…. what great
service I only ordered the Cars bedroom stickers set yesterday (Tues) and they
arrived this morning (Wed)… If only all parcels were delivered as fast.
Melanie
I would just like
to say a big thank you for your excellent service. We ordered a new car seat
just before Xmas and it was delivered within less than 24 hours - how's that
for service?
Katherine
December
Just wanted to
say thank you for your quick service. I placed an order for a buggy on Saturday
before Christmas and received it this morning. I thought it would take longer
due to Christmas and New Year period so was really surprised. Will definitely
be shopping with you again in the future.
Sarah
Hi,I would just like to say thank you. I am really pleased that my item was
on time and that everything was in order.
Michelle
Thanks. Received
today. Boy you're fast. Brilliant.
Nicola
WOW !! what a brilliant
service. I ordered a baby bouncer yesterday at 1.30 pm and it has just arrived.
Thank you very much. I will be very glad to recommend you to all my friends.
Marjorie
I could not believe
how quick the item arrived, and it was in perfect condition. I would certainly
recommend your company in future.
David
I just wanted to
say how extremley happy I am with your speedy service. My order arrived today.
Helen
May I thank Babyworld
for the excellent service provided when ordering a twin pram for my daughter.
I had been let down by a local baby shop and looked on the internet. After contacting
Babyworld I was so pleased they had the pram we had chosen and together with
their very helpful staff I ordered the pram, the very next day the pram arrived
along with all the accessories. WHAT AN EXCELLENT SERVICE . My daugher and I
will be more than pleased to recommend Babyworld in the future. THANKYOU ONCE
AGAIN.
Jean
We thank you for
your prompt service, good price and simple to use web site - we shall be pleased
to recommend you to our friends
Graham
Thank you for such
brilliant service. I have never dealt with such a friendly customer orientated
company before.
Sally
November
I just wanted to send a quick mail to thank you so much for all your help. We received the parts for our Mookie Trike on Saturday morning and it is now up and running again and I have one very happy 1 year old!
I am definitely
going to check your site for any further baby equipment which we need and tell
all my friends too! It makes such a refreshing change to deal with such an efficient
and professional company.
Harriet
Absolutely brilliant.
All received in perfect condition this morning. Thank you for being such a prompt
supplier. I will use you again!
Tamlyn
I was absolutely
delighted with the brilliant service from babyworld. The item arrived next day.
just wanted to say thank you as customer service is SO important and you seem
to have got it right.
Nicola
Thank you so much
for your very helpful service. I look forward to receiving my pram and car seat
today. I’d also like to mention how fast, efficient and helpful Brenda was when
I rang.
Hayley
Just recieved my
order and delighted with the products. I've been very impressed with the service
and my children and their friends will be getting some great christmas pressies
- I may still be coming back to order more.
Penny
Thanks for sorting
out the bugaboo base that had a faulty strap. Unbelievably Bugaboo would not
send a washer that was faulty but you swapped the base the next day and went
out of your way to help. I will recommend you at every opportunity and be back
for more
Matthew
Hi, I just thought
I'd write to you and say thank you for the good service you have provided so
far. I bought a Recaro Young Sport baby car seat from you on Sunday night on
the Internet and it arrived on Tuesday morning.
Paul
Thank you! My Jane
footmuff arrived today less that 24hrs after it was ordered. I've been waiting
for 3 weeks for one from another shop and I only wish I'd known about you first!
Claire
We’ll certainly
be back, got me eye on some stair gates, once we decide which stairs need protection!
Colin
Excellent Service!
Simon
I would just like
to say that I am extremely pleased with how quickly your company dealt with
my order. I needed my items in a hurry (even though you weren't aware of this)
and I received them in record time. Infact in less than 24 hours!
Thank you so much, I rarely experience such professionalism.
Karen
October
Just to say thanks
for such quick delivery and efficient service. I only ordered the goods around
yesterday lunchtime and they were delivered at 9.20 this morning! Brilliant.
Becky
I received the
Thomas Squirters Sat. & just wanted to thank you again for your help. I'm probably
going to give them to my grandson for Halloween. Maybe I'll email a picture
of him with them to you.
Hilary
I'd just like to
take this opportunity to say thank you for resolving the issue regards our car
seat so quickly. The help you gave my wife in resolving this and for arranging
dispatch of a replacment car seat to us almost immedatley is really appreciated
and I would recomend your company to other peaple for the high level of customer
service alone.
Barry
My goodness, such
efficieny. It is an absolute pleasure doing business with your organisation.
I intend to do more.
Claire
I wanted to just
let you know that the pushchair I ordered wednesday tea time was delivered this
morning at 8am. We are very impressed with such a speedy reliable service. My
daughter is delighted with it and insisted on eating her toast this morning
whilst sat in it.
We will recommend your company to all our friends, some with babies and some
with children with special needs.
Ruth
September
Just to say thank
you for such a prompt and excellent service. My Maclaren Major Elite arrived
today and in perfect condition. I am very happy with it and will recommend babyworld
to anyone else interested in making purchases like this.
Melanie
Just wanted to
say thank you for the order I placed yesterday, which arrived this morning.
Great service and efficient ordering process. I will recommend your company
to all my friends.
Lisa
Booster seats ordered
yesterday (20.9.06 14:44) arrived this am! Excellent service!!
Ruth
Many thanks for
prompt response and notification of shipment. It is so nice to receive caring
emails. My grandson is not due until January but I think he will love this as
will his parents!
Eline
I would just like
to say ‘thanks’ for your time last week and the excellent demonstration you
gave us of all the products. We are most definitely sold on the Bebe Confort
Pushchair amongst other things! And will be in touch soon about ordering.
Jane
August
I have been meaning
to email you for the past two weeks - but soooooo busy! All i can say that my
trip over to you the other day has been the most sucessful ever! The doomoo
is just amazing - has really made a massive difference to Harry. We take it
everywhere! It is just perfect and he looks lush in it! Two of our friends have
now brought one. I also have a friend who said she will get it from you - so
i am going to come over again soon if that is ok?
Mia
I received the
shipment today - the stikarounds are perfect! Thank you very much for all your
assistance!
Mina
The Natures Nest
cradle arrived to our home in Ireland on Monday of this week after only having
been ordered last Wednesday. That is excellent service, thank you! It looks
terrific. Now we hope our first grandchild due in three weeks will arrive in
a timely fashion also!
Johanna
Just wanted to
say thank you for shipping the sunshade out to us in Singapore. We received
it on Monday afternoon, which was a lot quicker than I thought. Many thanks
again. We will definitely be using BabyWorld again and recommend you to others.
Andrew
Thankyou so much
for being so pleasant and helpful over the telephone! My mother in law (who
placed the order), and I have been very impressed with the customer service
and look forward to buying more baby supplies from you!
Zara
Thank you very
much for your speedy delivery and excellent customer service. have recently
had a very bad experience with buying online. You have restored my faith. Will
recommend you to friends.
Sarah
Yesterday was the
first time I shopped with Babyworld, and I’d just like to say how impressed
I was with the service. My order arrived today and all items are present and
correct.
I look forward to shopping with you again soon.
Karen
Just a quick email
to thank you for the very fast delivery of the car seat and isofix base - I
placed the order online on Sunday night, and it was delivered by Tuesday lunchtime.
I would certainly recommend your site and I will be using it again.
Louise Woods
Just a quick note
to thank you for your time and patience with us this morning, we really thought
your service was excellent - We'll be recommending you to everyone we know.
Gary
Your website is
more than just a shop. It's fantastic. Well done.
Ellen
Thanks very much
for the prompt service. I will continue to think highly of babyworld in the
future.
Martin
It just occurred
to me that I've been so busy out and about with my fab new Jane Powertwin that
I never wrote to say how fantastic I think your site is!
Gemma Gould
Thank you so much
for the excellent customer service that I received when a fault developed on
a car seat. I don’t think I have ever received replacement goods so quickly.
I only phoned on Thursday afternoon and Friday morning before 10AM a replacement
was delivered. Wow!! Thank you from myself and my son who is now very happy
with his ‘comfy’ car seat.
Rebecca
I have already
received the Britax car seat today, and my son liked it a lot! Thanks a lot
for your very fast and excellent service!
Hanneke
Thank you for taking
the trouble to email me back. All is well thank you as the Baby Den arrived
this morning and has already been put together and is in full use by my grand-daughter!
I have even had a picture of her via webcam! It is certainly a lot bigger than
the little " lobster Pot" that her Dad spent a lot of his time in 28 years ago.
I really appreciate the really quick and efficient service you have given -
I will certainly come back to babyworld again.
Angela
Hello, Recieved
goods today, the buggy looks fantastic, just what we wer'e after! thanks again
Lorraine
Thank you so much
for your speedy and effective service.... goods delivered today despite only
being ordered on Saturday!
Maria
Thanks so much
for the excellent service
Claire
Thank you very
much. I feel the service you offer is excellent. Last time I received my order
the following day and this order seems to be already on it's way nice and promptly.
I would like to thank you once again and I have recommended your site to my
friends.
Cheryl
Just a note to
say thank you very much to the lady that sorted out a ‘sea-blue’ pair of Crocs
for my son Dougie. They arrived yesterday – just one day after ordering and
I have not been able to prise them off his feet since I opened the envelope.
He wore them to bed, he wore them in bed and he wore them to breakfast with
his PJs. Result!
Naomi
Just a quick message
to say thank you for my delivery today. Everything arrived promptly, and my
whole experience ordering from Babyworld has been extremely positive. Even down
to the tiny buzzing toy that was included in the package and has been an unexpected
source of joy (!) to my 10 month old.
Alex
Thank You Very Much!! You and your company provide excellent customer service
and I just wanted to acknowledge this and let you know that it was greatly appreciated!
Ana and Jerry
Just received my
order and its brilliant for my son who has had a hip operation and is now in
a spica cast.
Thanks so much.
Catherine
I'm writing to
say how fantastic your website is and also to say thank you for the speedy delivery
of a Maclaren pushchair I ordered last week. After hearing all sorts of horror
stories about ordering off the internet, I thought I would give it a go, I couldn't
believe the next day after ordering the pushchair it had arrived! My husband
and I are very impressed with your service and will be recommending your shop/website
to friends.
Esther
Just to say I got
my bebconfort high trek delivered to my mums today and have just been for a
play around with it. Obviously baby is a wee bit away yet, and its difficult
until you really have to totally use it, but its impressive certainly. I got
Azur blue as I found out I am having a little boy. Its gorgeous. love the manouverability
of it - which is primarily the most important thing for me.
Dani
Thank you so much
for the quickness of getting the trunki to me - less then 24 hours after ordering
- it was very much appreciated and my 3 year old loves it. Many thanks again
for such a quick service.
Amanda
I would just like
to say that yet again I am impressed with the good service from Babyworld. I
ordered some breast milk storage bags on Monday morning and they arrived this
morning less than 24 hours later.
Thank you for this efficient service.
Fiona
Hi! I just want
to say I think I've been spoiled by the excellent service and almost surreally
fast delivery times at Babyworld. Ten days ago I placed an order with one of
your competitors, and having heard nothing, dropped them an email on Friday.
Today - Monday - they write back to say that the item has been discontinued.
Why was it even on their site then?! Well, that will teach me. I'm sticking
with Babyworld from now on.
Myfanwy
July
Ohhh I placed
an order with you for some childrens crocs yesterday afternoon and WOW there
they were this morning - FANTASTIC service FAB items - many many thanks! And
I didn't pay next day delivery, so I'm off now to show off the kids funky new
shoes and tell EVERYONE where I got them from! Have a great weekend and thanks
again.
Kara
Please accept my
sincere thanks for delivering the delightful wooden rocking horse to my home.
It was incredibly kind and thoughtful of you to take the time to go out of your
way to do this. It was most unexpected. With warmest wishes.
Rachael
Thanks Caroline
– everything arrived safely on Monday so thanks for that! No sign of baby yet
(thank goodness) but all going well. Many thanks again for all your help
Andrea
I recieved my car
seat this morning, many thanks for a speedy and efficent service, I will recommend
your site to my friends. Kind regards
Natalie
You helped me last
month in the order of some Kidsmill furniture (White Shakery) . We are really
pleased with it (there were no external nail holes on the wardrobe!), the Dutch
delivery men were incredibly nice (they even took off their clogs (they were
really wearing clogs!) when coming in and out of the house!) and it looks fab.
It was delivered the morning that I went into labour so perfect timing as well.
Many thanks for your help again.
Laura
Wonderful! The
Sleep Easy Cushion has arrived 24 hours after ordering! Excellent service, thanks
a lot! Kind regards
Rianne
Just got the parcel
right now. All in perfect condition. Thank you very much. great service from
babyworld. Congratulations.
Norma
I just wanted to
say a big THANK YOU for the car seat! I really didn't think I would ever get
one in Titanium and am so pleased with it. I expect it would look really stylish
in my Powertwin!
Fiona
Thanks. You've
been very helpful and exceptionally friendly. We'll recommend you to other people.
Steve
I just wish to
say thank you for your brilliant service and quick delivery. I now know where
to come in the future and will be recommending you to others. Thanks again.
Nick
Just to say a big
thanks for the speedy delivery. I was really impressed to have placed my order
at 3pm on Thursday and to receive it Friday morning. It meant that we could
test drive it at the weekend! Many thanks again.
Jane
I have just received
my 3 enormous boxes, (I should have thought it through that I can't carry heavy
things with my big bump!). Thank you very much, very excited to get them home
and open them!
Kate
Just a quick one
to say thanks so much for yesterday’s appointment - it was great to get your
advice on everything. At the weekend I'll go through exactly what we want to
order and get in touch again. Hopefully not so hot today.
Nicola
June
Many thanks, pushchair
arrived today, excellent, and I only ordered it Wednesday night.My son and partner
are very pleased with it, so thanks for the quick delivery.
Kim
Thank you very
much indeed for sending us the items that we ordered. They were a godsend on
the trip to Germany. We will use you again … when we need to buy something for
Hector! With best wishes
Evan
Thank you for the
time you took with Steve, Amelie and I in demonstrating the Jane Powertwin -
we shall be contacting you slightly nearer the time to order so that we can
have it ready at our new house. Amelie loves the Doomoo - think it may be difficult
to prise it away from her when no. two arrives. I shall have a proper browse
through the website and no doubt order further - plus, we will be back with
our new car to see if the Aprica car seat fits - Steve was most impressed! Many
thanks again, best wishes
Katie
May
Thanx a million
for all the Help. You guys are stars. Thanx
Rod
Otto loves his
car seat and enjoyed being pushed around in the McClaren Volo yesterday it is
very nippy!!! Having seen your operation as a customer yesterday, and experienced
your first rate personal service I was impressed. Best regards
Yvonne
Thank you very
much indeed! I really do like these chairs and am very pleased that we have
them! Thank you Kind Regards
Sean
Just wanted to
say what good speedy service I received from your company. Ordered the pushchair
at a very competitive price with no delivery cost and was delivered first thing
next working day - absolutely fantastic. If anyone asks me about the pushchair,
I will definitely tell them where I bought it from. Many thanks
Irene
I just wanted to
say thank you for the fast delivery of my order for a car seat tray, Ionly ordered
it on Wednesday morning and it was here by thursday morning. Your website store
was the only one that sold the tray as a seperate item, not where I needed to
buy a car seat as well. Once again many thanks
Joy
Just a quick note
to say thanks for a speedy delivery of my goods that i ordered yesterday, recieved
them at 11.00 am today. I am very impressed and will be shopping again with
you and will recommend you to my friends.
Sharon
The pram arrived
yesterday and is fantastic! We were so impressed with the speedy, friendly service.
Thank you so much. Kind regards
Sam and Rob
Just a quick note
to say thankyou for your quick and efficent service. Ii ordered a shade a babe
on monday and received it yesterday, really very pleased with it, does exectly
what it says and you were the only company who had the red/black version I wanted.
Lewis thinks it's brilliant and it's going on holiday with us next week. Being
a first time mum I've spent far too much money on gimmicky things! Shade a Babe
is far from gimmicky, Idont know how we'd manage without it now. Thanks again
Michelle
We are very pleased
with our new carrier and would like to say how impressed and happy we have been
with your service, prices, product and delivery. Wish all on-line transactions
could be so smooth and trouble free. Look forward to making further purchases
with babyworld. Many thanks
Adrian
Received Yesterday,
thanks. What an excellent service, we are very pleased, You are certainly beating
the competition on delivery, the the easy fix base which we ordered with mothercare
at the same time (because, unfortunately, you were out of stock) has still not
been dispatched. lesson learnt!
Simon & Monique
Many thanks for
your help with the hammock, its arrived safely and will be put up this weekend!
Thanks again
Helen
Our order was delivered
yesterday, many thanks for your advice and excellent service (including getting
a scarce ISOFIX base for us and arranging delivery of everything to fit with
us). We have already recommended babyworld to some of our NCT classmates! Many
thanks
Mike and Fiona
Thank you once
again for everything. Also I'm not sure if I ever thanked you for the gift which
was sent with our order. Have a nice weekend.
Iris
Many thanks for
sorting this out for me. I will take this chance to say that I am very happy
with the service and advice I got from babyworld, it was great. Best Regards
Wigdan
Delivery man has
been. 6 boxes to open. Very exciting! I know what Julian and I will be doing
this evening! Many thanks for all your help. I'm really looking forward to opening
everything up.
Sara
Well, Amanda gave
birth to a beautiful 6lb 6oz girl, Francesca Charlotte Grace on the 27th and
she took to her ‘nest’ like a duck to water. We just wanted to thank you for
all your help. Thanks again for all your help and advice. Best wishes.
Steffan & Amanda
Thanks very much
for your quick reply! That's great about the returns policy - it's definitely
put my mind at rest. I would hate to spend all that money on a major bit of
kit and then find I was stuck with it even if I didn't like it. I'll consult
with my other half (I suppose he has to push the thing too!), but I'd say it's
quite likely we'll be putting in an order through your website fairly soon.
Thanks again for your help - and keep up the good work with the site - it's
the best one I've seen so far...and I've been surfing a lot!!
Julianne
April
Still no signs
of Issabella but lots of backache and Braxton hicks. Got the Aprica seat today
and fitted it in the car. It’s a brilliant seat and I’m really impressed with
it. It has loads of options, what I mean by that is, the 360 turn chair, the
lie down option for 0-6 months. I’ve only just purchased it and I’ve not had
the baby in there yet but I can honestly say that I’m more than happy to put
my newborn in it and feel that the chair is doing its job. Thankyou to Caroline
for being so nice on the phone and giving me the information about the 5% member
discount.
Jayne
Everything has
arrived - thank you! Will no doubt be in touch with more requests soon! Thanks
for all your help.
Sara
Thanks very much
for your quick reply! That's great about the returns policy - it's definitely
put my mind at rest. I would hate to spend all that money on a major bit of
kit and then find I was stuck with it even if I didn't like it. I'll consult
with my other half (I suppose he has to push the thing too!), but I'd say it's
quite likely we'll be putting in an order through your website fairly soon.
Thanks again for your help - and keep up the good work with the site - it's
the best one I've seen so far...and I've been surfing a lot!!
Julianne
Thanks for the
prompt response and explanation, very impressed. Regards
Barrie
Thanks for a speedy
service!
Sarah
Just wanted to
say thanks for the excellent delivery (again) and for the warm toes we finally
have! Patience is now 10 months old and as far as I can recall has only had
warm feet twice but since her BabyLegs arrived this morning her feet have been
warm at every nappy change since - and her 4 year old sister (who's home sick)
has pinched a pair to keep her legs snuggly while she mopes about on the sofa!
Thanks again
Jyacinth
March
Am very impressed
with the speed of dispatch and delivery of rain cover I ordered for my granddaughters
pram. It was ordered on the Wednesday and arrived at her home the following
day. Many Thanks
Bev
Thanks very much
for your help. We received the car seat and the other bits on Monday. Excellent
service, I’ll be using you again soon. Thanks
Howard
We've collected
the bases from the TNT depot without any problem. Thank you very, very much
for being so diligent about this. It's incredibly frustrating to be let down
by other people and I really appreciate you having taken the time and effort
to keep me informed of the mishaps when you could have just as easily buried
your head. Kind regards
Lily
Just wanted to
compliment you on a fantastic service. Ordered at midday, dispatched at 4.17
and delivered at midday the next day. You could show the so called leaders of
internet service - Amazon, a thing or two. Thanks
Brian
Wow! fantastic
service, thank you. Best wishes
Philippa
Thank you very
much for your time on Saturday; we learnt a lot and it was refreshing to speak
to someone who was not out just to "flog" us as much as possible.
Caroline and Lee
Buggy bag ordered,
delivered and tested, all within 24 hours. Great service!! Regards
Ros
My wife and I are
over the moon with the service of Babyworld and will definitely highly recommend
to all of our friends. Many thanks
Martin
The courier has
just arrived with my order - so many thanks for a speedy and efficient service!
Kind regards
Julia
February
Hi Brenda, thank
you for your great service in handling this quickly. My daughter is loving her
bath seat! Regards
Stacie
Thank you so much
for being so extremely efficient with my order for my Granddaughter's car seat.
It arrived there today and my daughter is very pleased with it. It is a pleasure
to receive such a prompt response to telephone calls and to ordering something
over the internet. Best wishes
Biddy
Thank you - the
mattress which was order at approx 3.00pm arrived at 10.00am the next morning
- excellent delivery service. So pleased with the mattress. Caroline was ever
so helpful on the telephone please pass on my thanks. Kind regards
Alison
Thank you for your
advice. I placed the order yesterday afternoon and I received the car seat this
morning. I am very pleased with your fast and efficient service. I will definitely
be using your website again. Kind Regards
Fikerte
Many thanks for
your help and concern it is good to find a company with fantastic aftersales,
I would use your shop again without hesitation. I wish all customer services
were as polite as you. Best wishes
Lorraine
Just a quick mail
to let you know the item arrived on Saturday morning and I am very pleased with
the whole transaction. The delivery was speedy, and the service very pleasant
and professional. Thank you again and have a good week.
Elise
I just wanted to
say thank you for your help with the order of my Bugaboo. It arrived, as you
said it would yesterday and it's great. I had tried to order this from two other
companies and they both let me down, as they didn't have stock yet failed to
inform me after a week of waiting! Many thanks, I will recommend you to my friends.
Ellan
Thank you for the
time you spent with us on Tuesday afternoon - you were very patient and helpful.
We've set up the Amby hammock and it looks great! Many thanks
Amanda & Steffan
Would like to say
thanks for your help and to say how impressed I am with the service provided
by Babyworld, even though the pushchair wasn't suitable. Will definitely recommend
you to friends and will no doubt shop at Babyworld again at some point in the
future. Kind regards
Lorraine
January
I would just like
to say thanks for the quick delivery of my car seat. I was very impressed by
the prices of your stock and how quick you delivered. I will definately be using
you again. Thanks again.
Lisa
I just wanted to
say that I was really pleased to receive not just last week's order this morning
but also the order I made via the internet yesterday afternoon. Really swift
and helpful service that will ensure I'll be back shopping at babyworld. Thanks
and kind regards
Susanne
I just wanted to
write a note to tell you how unbelievably impressed I have been with the service
provided by babyworld, particularly Caroline. Not only was she very helpful
on the phone but she hand delivered our purchase to us in London. The service
that she provided was exceptional and she is a huge asset to babyworld!
Polly
Thank you very
much. I've got the order this morning. It was quick and exactly what I needed.
Local Mothercare has a poor choice and I saved at least 5 pounds even together
with the delivery charges and got exactly what I needed. All the best and Happy
New Year.
Julia
Thankyou Brenda
for the way you deal with things at your company and we look forward to ordering
more things in the future months. Kind regards
Hannah
Just a quick note
to register our thanks for the fantastically speedy (and quite unsolicited and
unexpected) delivery of our twin arc travel cot - bought at 2.30pm, delivered
to our door at 5.30pm! Wow! Fastest online purchase we've ever made. And thanks
to Jon for taking a detour to drop it off with us. We will be shopping with
you again. Regards
Nick, Anna and Lucy
Read the testimonials from 2004
If you have any
questions regarding the babyworld shop Brenda is your customer service manager.
She can be reached by the following methods:
email: brenda@babyworld.co.uk
phone: 01491 821877 (during office hours: 09:00-17:00, Monday - Friday)
fax: 01491 821872
babyworld.com Ltd
The Slate Barn
Mongewell Park Farm
Mongewell
Wallingford
Oxon
December
Just a short note
to say thank you for the wonderful service I received. I ordered a Platinum
Zooper on Monday 19 December at approximately 11pm, I was stunned to have it
sat on my doorstep at 9.30am on Wednesday 21 December. As I have been trying
for months to locate a retailer that actually had one of these prams in stock
when they advertised them I didn’t hold out a lot of hope, but, as I had found
your website I thought I would give you a try. I was delighted to receive confirmation
that you actually had the pram in stock but to receive such fast and efficient
service and especially at this time of year was astonishing. Thank you again
for everything and I hope you all have a very Merry Christmas. Regards
Jayne
Just a note to
say how delighted I am with the speed of delivery and excellent service I have
received from the ‘Babyworld Shop’. I ordered a Babydan travel cot yesterday
and it arrived first thing this morning, made even more impressive by the fact
that it’s Christmas week. Great product, really delighted, would recommend you
to all.
Niamh
I just wanted to
say thank you so much for your help last week, I’ll definitely be recommending
Babyworld to my friends. Please can you thank Alistair for putting himself out
and delivering my sons Wheely Bug to us in his own time, we are very grateful
and I’m sure my son will be too. Thanks again
Louise
Just to say the
pushchair arrived early Monday morning, and we 'unwrapped' it Monday night with
Nick's parents, which was nice as it's their Christmas gift to the little person.
Thank you for all your help and advice, pushchair with footmuff looks great.
We're still debating monitors.... Kind regards
Lisa
November
Thank-you. Just rec'd the parcel this very minute! Haven't checked the contents yet, but great service all the same. Didn't think I would get it so soon. Regards Theresa
Thanks for the
fast and efficient delivery of my order and the help you gave me on the phone,
you have made a little girl very happy and for myself no more searching. Many
thanks I will pass your website on to other mothers.
Alison
Just a quick email
to say thanks for shipping the Creatis footmuff so quickly. I am due to give
birth any day now so the quick shipping was most appreciated! Regards
Anna
I ordered a techno
xt and a footmuff. I received both a day later, thank you!! Regards & Thanks
Nadinexx
October
"Just to let you know that my order has arrived safely and in unbelievably quick time. I feel safe in the knowledge that when I make an order with Babyword l will receive a very personal service and great attention to detail. Any problems or queries are dealt with quickly and efficiently.
It is great to
know as a BFPO customer that such a super service is available to us too, as
all too often companies don't want to ship to BFPO and we feel rather left out.
I will certainly recommend you to all I know - keep up the great work! I am
going back online to see what else I can order now...!"
Susan
Thank you very
much for your understanding - its a refreshing change to receive such customer
care.
Sean
It all was delivered
while Lisa was at home. All 'present and correct'..... Many thanks for the excellent
service. Regards
Alan
It’s not even been
24 hours since we called & ordered online, and my 7 month old is already playing
with his new car seat accessories! Just to say we’ve received your Maxi Cosi
XP along with the slide-on play tray, and we’ve been very impressed with the
order – including price and free delivery – together with the confirmation email
and onlie dispatch advice. I shall certainly recommend you to our customers.
Lisa
Thank you very
much for your lovely products and freebees - they are wonderful! See you in
Olympia next weekend!
Martina
I've only just
got round to using my computer till now, been rather busy with a little person!!!
I just wanted to say thanks again for your brilliant customer service! The High
Trek pram is absolutely outstanding! You would'nt believe how many looks it
gets! Were all very pleased with it! Thanks also for storing it because due
to obvious reasons we couldn't face having anything in the house again. Would
you also pass on my thanks to your buyer. I'm sorry that I can't remember her
name, but she very kindly rang me back at about 6pm one evening to tell me about
the high trek and was very helpful. It has been great dealing with people in
a company who actually know what they are talking about! I have recommended
your website to many friends!!!! Kind regards
Georgina
Hi, thank you for
following up on the earlier order so quickly and the follow up suggestions and
advice. Much appreciated.
Suki
I just wanted to
let you know I received my Noukies order and I love it. I didn't think it would
be that beautiful - in the future I will be ordering more for gifts. Thank you
so much again for your help. Regards
Lisa
Thanks for sorting
out my order for the Quinny Zapp pushchair - as you know it wouldn't go through
on the web. From a well pleased customer
Debbie
September
Thank you
for accommodating my request (I recently ordered animal letters from your company)
on my package delivery. The animal letters arrived early this week and they
look fabulous. Many thanks, Brenda. Have a good weekend.
Kara
Many thanks for
the sending the Sevi sailor toy so quickly - a great success for the baby.
Elizabeth
I am just sending
a quick note to say how pleased I was with the service from babyworld, I ordered
an item last Thursday, it came the next day and am very pleased with the product
(it was the pram connectors) as a registered childminder this is an absolutely
fantastic idea and you can be sure that I will be recommending you to all my
colleagues, again many thanks for the superfast delivery and I'm sure you will
be hearing from me again soon! Regards
Barbara
Just to say Thanks
for a very good service, recieved my item and am very pleased with it! Regards.
Emilly
Thank you very
much for the amazing delivery of our order. You received it by 4pm and it was
delivered at 6pm! Fantastic service.
James & Nicola
I'm an Italian
customer who found your site through Google looking for a Britax Car Seat. Of
course, it was my first time on your shop, but I decided to buy the car seat
after the excellent service (in terms of kindness and quick answers) that I
received from Brenda, your Customer Service Manager. Not only the price was
competitive but the delivery in Italy was perfectly in time, as agreed. So let
me thank you for your service and see you again on your site !!
Fabio
Brenda and babyworld,
I just thought I'd send you a quick email to thank you for all your help regarding
the order of our new pushchair and matching accessories. I am very impressed
with the level of service that we received and the prompt arrival of all our
items. I still have many more items to buy, ready for our new arrival, and babyworld
will be at the top of my list of places to buy from. I have already recommended
you to friends and relatives, and will continue to do so. Thank you and many
congratulations on a great website..
Justin
Thanks very much
for the speedy delivery - just what we wanted - super service. Regards.
Neil
I would like to
congratulate you on your great service. Kind regards.
Shauna
August
Many thanks for
the refund and sorting this out for me. It's nice to deal with a company that
has excellent after sales service.
Andy
Brilliant! The
other stuff arrived first thing this morning. Thanks very much for your help
Brenda, I have been very, very impressed with the service I have received from
yourself and babyworld and I will certainly be shopping with you again in the
future. Cheers!
Ben
I just wanted to
send you a little note to say I received my BabySonic personal doppler this
morning. Thank you so much, Iwas really pleased when I opened it. Babyworld
is a fantastic website and I'm so glad I found it, thank you once again.
Emma
Thank you very
much for the quick dispatch of my order - I received everything yesterday at
11:00 am having orderd at 3pm the day before. Regards.
Isabelle
I just spoke to
you on the phone - thanks so much for your help, you're a life-saver! :O) With
all very best wishes.
Lucy
I ordered a Maclaren
Volo stroller last week over the internet in the afternoon, received an email
at teatime saying it had been despatched and it arrived the next day by 1pm.
Thank you very much for the amazingly efficient service. Not only that, but
I saved £20 compared to the Toys R Us price!! I'll be recommending the shop
to friends.
Kate
Order received
next day. Thanks for the great service.
Alan
Thank you, have
received the new monitor and its charging now (without beeps!). Thank you for
an outstanding service.
Cerys
This is great.
Thanks for your excellent service. Regards.
Fred
Just wanted to
thank you very much for the fantastic service I received from you. You were
very helpful when the product I ordered was unavailable and offered me several
alternatives. The delivery was fantastic, personally delivered by Caroline!!
Thank you so much for your prompt and personal service. I shall be recommending
you to all my "baby" friends and will have a lovely holiday pushing my great
new buggy!
Gillian
Wow - we got the
parcel at 8am this morning - amazing service!
Helen
May I take this
opportunity to thank you for your quick response on an item that I purchased
on your website. I phoned and spoke to Brenda to see if you had this item in
stock before I placed the ordered. Brenda had to check the warehouse to see
if you had a Recaro Young Expert in Alya in stock. Brenda telephoned me back
within 5 minutes to say that they had one left. Brenda was very helpful and
after ordering the item on the 04/08, I received it today and I’m very pleased
with my purchase. I will be recommending you to my friends, and will place any
future orders with you. Kind Regards
Paul
An excellent service,
thank you. Regards
John
Hi, just wanted
to drop you a quick note to say thank you so much for the excellent service
and super quick delivery I've received on my purchase of a Marco Sky buggy.
By the way the buggy is fantastic. Overall, my shopping experience has been
above and beyond my expectations - thank you so much! I'll definitely tell all
my friends about you and will definitely be shopping with you again soon. Sincerely
Lisa
Many thanks for
the swift despatch of the Natures Nest we ordered yesterday, it arrived this
morning. Excellent service!
Emma
I would like to
state how pleased I was with the service I received today and congratulate yourself
and company on being simply wonderful, I intend to use your website for my future
buying of my child's accessories. I will recommend your company to as many of
my acquaintances as possible. Thank you ever so much..
Zoe
Many thanks for
the great service
Jason
Wow - we got the
goods at 8am this morning - amazing service!
Helen
We had an excellent
holiday and after nearly an 18 hour trip home in the car I think my daughter
was glad we invested in a good car seat from you! Many thanks for sending the
playtray, we look forward to receiving this shortly. Best regards
John
That is GREAT news,
thank you so much for all your help! You have been wonderful and patient with
me and I am so very grateful. I wasn't sure we would pull it off! I will be
the coolest new mum in Vancouver! Thanks again.
Natalie
July
Just wanted to
say many thanks for your efficient service. The replacement Britax Cosy Tot
Premium seat arrived this morning and fits with the Zeta Travel System. I'm
really impressed with the speed and service that I have received from yourselves,
and will be recommending Babyworld to friends and colleagues. Have a great weekend.
Regards
Ros
Thanks for getting
back to me so soon. Just wanted to let you know that I thought your website
and service was great so I will definateley be shopping with you again in the
very near future! Many thanks
Lisa
Thank you very
much for your time, it's nice to have some good customer service.
Simon
Zooper highchair,
no castors in UK. Sorry for taking so long to get back to you about the Zooper
Chair – time does fly with a baby (much more so than when I just had one to
contend with!!) We have decided to keep the chair, despite lack of castors.
Isobel loves sitting in it, and of all the ones we’ve looked, it seems to have
the right combination of sturdiness, easy operation, and comfort for the baby.
I’ve experimented with moving it round, and I’ve found ways to work with it.
So I’m happy to keep it. Many thanks for all your help with this. I appreciated
the swift response.
Edel
Sorry to hear about
all the happening in London..........I feel badly for you and your country.............
just thought I would let you know that my daughter received the Pack n Play
today...........thanx, for your attention to this matter............ Safety
to all
Margie, Germany
Thanks for such
an excellent service.
Ann
Hello, would like
to say thank you for my order which I received this morning, thanks again
Mel
Thanks for the
fantastic service. We are very happy with our new buggy!
John
Just to let you
know that our replacement pole arrived on Saturday. Thank you so much for your
quick response and fantastic service. It is very much appreciated. Regards.
Kerstin
I have got to say
– brilliant service and product, thank you. Regards.
Richard
Everything arrived
safely yesterday- thank you so much.I will recommend you to friends. excellent
service.
Rose
As I was reading
the email the TNT van pulled up with the car seats! spooky - the seats are good
too - we have fitted them today and they are a lot more secure than our previous
infant carrier!! cheers again
Jane
Many thanks!!!!
I appreciate your quick service very much! Kind regards and have a nice weekend.
Arabella
ThankYou soooo
much for your help! You have been of great assistance, Thanks Again.
Jo
Thankyou for responding,
but I am pleased to say that I received a phone call from one of your colleagues
last night, both explaining the possible internet fault and allowing me to order/pay
over the phone. Unfortunately I didn't make a note of the man's name, however
I would like to feedback how friendly and professional he was and that I received
excellent customer service! Kind Regards
Kev
Thanks, nice doing
business with you and babyworld. Will ensure that I check out your products
before buying elsewhere. Thanks again. Regards
Sarah
Many thanks for
your email and service, we look forward to receiving the order. I am very impressed
so far by the courteous and efficient way you conduct your business, I run a
business of my own and have been provoked to give my customers the same level
of service that you have given me. I look forward to buying from you again at
some point in the future. Kind regards
John
June
Box has just arrived!
Many thanks for your super help with this.
Vicky
If you can remember
my Mum and myself came to babyworld to buy the Strolli Rider and the Natures
nest for my daughter. Thank you ever so much for letting us come and test the
products before we purchased. Olivia sleeps really well in the nest and we've
had loads of comments about the Strolli Rider - I love it {:o) Once again many
thanks, I will be buying again soon !!!!Kind regards
Nicola
Received with thanks
this morning - that was quick and the Graffiti Animal Letters are great. Regards.
Chris
I bought a birthing
pool last week from babyworld and am well impressed with the price (£50) and
the speed it arrived (less than 16 hours!).
Rosi
Just a quick mail
to express our thanks for a great user friendly website and on the ball delivery
system. From when we ordered untill delivery was 20 Hrs. Awesome. I'm sure our
new baby will sleep a charm in the fabulous Monika delux Cot. We'll use and
recommend this site alot. Once again thanks and kind regards.
Alina & Neil
We were most impressed
by the speed of delivery of the baby bath ordered on June 4th at about 18h30
and delivered to an address in Russell's Water at 19h30 the same evening. The
recipients were also somewhat surprised ! Many thanks and kind regards.
William
Thank you for a
brilliant service Icould not ask for better.
Jen
Thank you for the
speedy delivery of our Maxi cosy car seat. Your service is very good.
Teresa
May
A note to say thanks
for your help sending me a new car shade - excellent service - I will certainly
use babyworld again and have placed another order today. Thanks again!
Jann
Bag has arrived
today, many thanks for your help... excellent customer service.
Claire
Thanks, terrific
service by the way!
David
Well Done babyworld!
Excellent, efficient service. Very friendly and helpful staff. Great product
and received in a very speedy timescale. I shall definitely use Babyworld again.
Thank you once again.
Sharon
Just to let you
know the bag arrived first thing this morning. It is absolutely perfect and
I am thrilled at how quickly it arrived. Best wishes.
Tara
I'd just like to
say thankyou so much for the prompt delivery of my replacement svan highchair.
We built it straight away and put Lucy in it who proceeded to sit there for
ages grinning madly at everything around her. It's absolutely brilliant, stylish
and practical - I recommend it to everyone!
Liz and Lucy
I just wanted to
say thank you!! I ordered online the Maclaren Techno Classic in carbon/crimson
which I have had my eye on for a while now for our new baby due in 5 wks. I
ordered it on Tuesday this week and it arrived only one day later!!! I think
this is excellent service and the price couldn't be beaten online so thanks
again!
Sarah
I would like to
thank you for your assitance - the service from your shop is great and Iwill
be recommending you to anyone looking. Thank you.
Laura
I just wanted to
say thanks for such a brilliant service! I have read a few of the glowing emails
from other customers on your website and thought to myself 'yeah right they
can't be that good'....... and here I am writing in myself! To place an order
around 2pm on a Friday and receive the goods before 9am the following Monday
is just unheard of and I am very, very impressed, so a big Thank You to the
team.
Sarah
Thanks ever so
much Caroline for helping out here. It goes to show just how different companies
value their customers. It's definitely worth paying a few quid extra for the
reassurance of a quality customer service. Thanks again.
Richard
I feel I must contact
you regarding your excellent standard of customer service. Having placed an
order only yesterday, for a Marco Sky L Pushchair, we have just received the
order, all within literally less than 24 hrs, You can't get any better than
that!! And it was more than a pleasure to actually speak to someone rather than
an automated voice!! I will certainly be recommending your company to all that
ask where I have got the pushchair from now and in the future, Keep up the good
work, and the very good standard of service. Many, many thanks.
Andrea
BabyDan highchair
- received & built & baby fed. Excellent service, Many thanks.
Damian
Just a short note to say thanks for the speedy delivery of the isofix car seat which I recently received, living in the north of Scotland we come to expect items to take ages to arrive but were pleasantly surprised this time! Ordering the carseat was a breeze and delivery no hassle, we will definitely order again. Many thanks again. Juanita
Thanks for your
message and for processing the order. I look forward to receiving the pushchair
soon. Great service, Thanks!
Michelle
The best customer
service so far I've had on the internet during my baby ordering spree. Your
help has been much appreciated. Look forward to receiving my car seat tomorrow.
Many thanks again,
Melinda
Many profound thanks
for all your superb assistance todate. I would say one of the best customer
service I have ever received in a very long time. It is a rarity to be on the
receiving end of such prompt, professional and helpful service nowadays. Keep
up the good work and I shall certainly be recommending your company to all who
like to receive such helpful service. Wishing you all the very best - you deserve
it!!
Nick
April
Thanks very much
for the order, I received it this morning. I am always amazed at the speed you
get the orders out. It's my 3rd order with you and once again I am very happy.
I especially love the fridge magnets you put in with each order, my son loves
them and collects them so it means he never gets left out! Genius idea! Thanks
again
Alia
Just a brief note
to say thank you for the excellent service. Seat competitively priced and promptly
delivered.
Michael
It is not often
that I take the time to write such messages but I felt that in this instance
I should make an exception (we always seem to find the time to complain!). Over
the last few weeks my wife and I have dealt with a variety of web-based retailers
for our baby that is due next month and I have to say that your company wins
hands down on each score (I won’t begin to bore you with some of the problems
we have had with some). First and foremost because (should the customer desire
it) you provide your phone number on the website and I had the opportunity of
talking to you (a person) and asking you to hold the Windoo cot for me whilst
you awaited delivery of other Bebe Confort products which we also required.
Secondly, the delivery arrived bang on time. Thirdly, everyone has been very
courteous. For two barristers that run around like headless chickens most of
the day trying to do everything that seems due before we even receive it, you
have no idea how helpful this service is and how unusual it is that it works!!
In short, thank you.
Marios
I should like to
say thank you to Caroline for all her assistance last week in answering all
my questions about buying products and equipment for our forthcoming baby. She
was extremely helpful, patient, honest and knew what she was talking about -
qualities I have found lacking in other sellers of baby equipment and products.
We shall definitely be placing an order for our products through you.
Aboudy
We have received
the order today and are delighted at the service again. Our friends have ordered
the same item from John Lewis and are still waiting after 3 weeks!!! Thanks
again for the efficient and friendly service.
Peter, Sara & Mia
Good Grief!! Thanks
so much for an extremely quick response and quick dispatch.
Jacqui
I just wanted to
say what a fantastic service, I wish all retailers were as quick and efficient
as you have been!
Dawn
Thank you very
much, I got my Loola push chair and baby car seat yesterday and I'm really pleased.
Amba
Superb, will definitely
use again, recommended to others.
Dan
Thanks for all
your help, when I sent you a few emails with loads of questions you were really
helpful and quick at replying. I am really impressed with your service at babyworld
and have been recommending you to my friends, one of them in fact recently purchased
the same Amby Nature's Nest baby hammock and she is really pleased with it too.
Alia
I'm very happy
with the products and service so I'll definitely be back!
Margot
Congratulations
on this wonderful babyworld shop.
Alana
March
I just wanted to
say how impressed I am with your service. Having been told by Mothercare that
they were unable to get the product in for 2 months - to go online and have
one delivered within 2 days is amazing. Liked the touch with the free ladybird
fridge magent too - will definitely be using your website again. Thanks - I
don't normally write but so impressed felt compelled to!
Lizanne
Thanks very much
for this. The travel cot arrived yesterday as promised and I spent last night
practising putting it up! I'll definitely be shopping at babyworld again.
Sarah
Speedy delivery,
goods as described - first class, thank you.
Craig
I would like to
say thank you for your prompt and efficient service, the car seat arrived safely
the day after ordering. I have already begun to recommend you to others.
Christopher
A big thank you.
I would like to say how delighted and pleased we are with the cot we ordered
from you, as this was a first purchase from babyworld. All we need now is the
baby to put in it as I am overdue. Once again thank you for a excellent product
and we will be ordering from you again in the near furture.
Maureen
Hi Brenda, just
wanted to say thank you for your help with my delivery, it arrived at the beginning
of this week, which is really quick for Cyprus!! I have been very impressed
with all the help I have received from babyworld and wish I had heard of it
when I was pregnant with my other 3 children. Can't wait to test out the sunscreen
when the new baby eventually puts in an appearance! Once again, thank you.
Alix, BFPO
My order was received
very promptly, I cannot fault babyworld for their efficiency! Thanks for all
your help.
Pam
Thank you so much.
Shortly after I e-mailed you, the guy arrived with the last package, everything
is lovely. I'll recommend you and use you again.
Ann
We just got the
stroller! I’m very happy that it went so fast. Thanks again and I’ll tell other
people who also need this kind of stroller!
Laura, The Netherlands
Hello Brenda, Just
wanted to say that I have been absolutely delighted with the babyworld shop.
I have this morning taken delivery of my first order - this arrived within 48hrs
of placing my order on Sunday late afternoon which is amazing. It was great
to receive the email yesterday to say it was on its way too so that I could
make sure I was in to receive it. Finally the delivery man was very cheery and
greeted me by name and put the parcel indoors for me. I don't think it gets
much better than this and such great service is really appreciated when you're
a new mum trying to manage everything. Thank you. P.S. the members discount
is great too!
Debbie
Thanks Caroline
for all your help, the best and most helpful customer servives team I have dealt
with!!!
Sarah
Thanks for that!
Have ordered and will return to Babyworld again as customer service so good!
Sarah
Hi there Brenda,
TNT has just delivered the car seat now. What did I say about patience?! Thanks
for all your help! I will definitely recommend you as a place to contact for
the Maxi Cosi car seats. A lot of people I know are interested in the Bugaboo
pram but were put off when they had to go overseas for the car seat. You made
it so easy for me and we didn't have to wait months for delivery. Thanks again.
Kelly
February
I bought the baby
nature hammock from you recently in preparation for my baby due in 6 weeks and
was really impressed with your service and the speed it was sent out to me,
thanks so much, will definitely recommend you to others.
Alia
I just wanted to say thank you, thank you, thank you after we had a disastrous shopping trip to town a few weeks back. Ever since my daughter was born, over two years ago, she has had the Cuski comforter as a gift from one of her great aunts. We had no idea at first what this was and then we discovered that it would be her best friend from then on.
I nipped into town a few weeks back with the kids, loaded them into the double buggy and trundled off. Thought nothing of her holding Cuski while we were out shopping, only to my horror to find that she had dropped it on route. I was gutted to know that it would be lying somewhere feeling unloved and looking rather grotty as it generally does anyhow, but well loved.
I already found
out that you sell these before this happened and rang you about 4.30 that afternoon
to place an order to buy one. I was told that your orders had already gone for
the day but to my surprise and my daughter’s delight it was delivered next morning.
She thanked the post man with great gusto. We told her it had been sent by the
shop who found it. So thank you again for your prompt delivery.
Many thanks
Nicky
I just want to
say thank you. I am a regular internet shopper but I have never received an
order so quickly after I have placed it! I placed my order around lunch time
yesterday and it was there waiting for me when I got back home at 5pm! How do
you manage this?!
Regards,
Franklin
January
Hi Victoria,
Thank you so much for the quick delivery and friendly service that you provided
on the order of the Zooper Shopper Combo. I have taken it out today and I am
very pleased with it, I have yet to try it out with the toddler seat (April
time). I have been recommending your site and service to all of my friends and
I hope that they will use you and be as pleased as me. Thanks again for the
5* service.
Kind wishes,
Caroline
Hi,
Just a line to say thank you, I received the BabyDan Stockholm today and it
is fab.
Thank you,
Jen
If you have any
questions regarding the babyworld shop Brenda is your customer service manager.
She can be reached by the following methods:
email: brenda@babyworld.co.uk
phone: 01491 821877 (during office hours: 09:00-17:00, Monday - Friday)
fax: 01491 821872
babyworld.com Ltd
The Slate Barn
Mongewell Park Farm
Mongewell
Wallingford
Oxon
December
Hello,
I can’t believe it – the chair was delivered today (next day) – what service.
You have a very satisfied customer and we will be back!
Ian
Smooth and speedy
transaction. I would use you again. Thanks!
Simon
Best customer
service i've ever had. WELL DONE! I am very pleased with the BabyDan Stockholm,
Liz
I recently phoned
and spoke to you about the Amby Natures Nest Baby Hammock. I did decide to purchase
it and my 7 month old baby has been using it now for about a week and a half
and I thought I'd write and give you some feedback.
Previously baby had been waking up regularly in her cot, so I was in and out
to soothe her and try to get her back to sleep every two hours or so. The first
night I put her in the hammock she took to it instantly and she slept for 7
hours uninterrupted. The second night she lay on her back, (she never does this,
in fact she had been flipping onto her belly which I was a bit nervous about
because of all the talk about SIDS and 'back is best'). Now she cannot turn
onto her belly so that puts my mind to rest.
Any time she wakes up during the night she just arches her back and bounces
herself back to sleep or is happy to lay there bouncing to entertain herself.
I've seen her smiling knowing I'm putting her to bed in her hammock and squeals
with delight as she bounces in it before she gets to her 'sleepy' time.
She wakes any time from 6am and where previously she would 'cough' or 'call'
for me to pick her up immediately, now she bounces in her hammock until I get
up at 7am. It warms my heart to look at her so happy and comfortable with her
new bed and I can only say that I'm thrilled with it because now I can also
get some sleep. Happy mummy = happy baby.
Furthermore, thank you for your prompt delivery, the delivery man was intrigued
by my loud exclamation of delight at it's arrival!
Kind Regards,
Lorraine
Many thanks for
your efficient supply and delivery. We are very pleased with the Loola.
Best regards
Laura
November
The changing
bag is great. Many, many thanks for your help with my recent orders. It's been
a pleasure working with the Babyworld shop. Regards,
Lisa
I just had to
get in touch and tell you how VERY impressed I am with your service. I placed
an order with you at around 3pm yesterday (19/11) and it arrived at my house
before 9am this morning (20/11)! I nearly fainted when the postman gave it to
me! I live in Inverness and so many companies act like this is on the moon somewhere,
taking weeks to deliver. So to get service like yours is unheard of. I use a
very busy message board for mums with kids the same age as mine and I have posted
on there telling everyone how wonderful you are!!
Many thanks again,
Susan
Just a "well done
and thank you". Yesterday I ordered online a baby wetsuit for my son. It arrived
this morning. Great service, great service sets the good companies apart from
the rest.
Well done
Conrad
I would just like
to thank you for your excellent service. I called on Monday to order the Zooper
shopper combo pram, the lady that dealt with my order was very helpful and very
cheerful it was a delight to speak to her. I received the goods the next day
as promised which doesn’t always happen nowadays. Your website is very easy
to use and has all the information any new mum could need, I will be passing
on this info to all my friends and colleagues.
Thank you again.
Pippa
Thank you for
your brilliant service. I needed a replacement pram urgently after I broke my
pram. I read your website and noticed that you could despatch my order in 1-2
working days. You were the only website that I found that made such a promise
and I was amazed that you could process, pick and deliver in a couple of days.
I telephoned Victoria at babyworld and she assured me that if I ordered over
the internet that morning, the pram would be dispatched that day and would probably
be with me the next day. My husband snorted cynically and said "I'll believe
it when I see it". I ordered the Bebe Confort Loola at 10am on Monday morning
and the pram arrived at 11am Tuesday morning! I am delighted with the pram and
grateful for your excellent service.
Many thanks
Gillian
Hello - Thank you
so much for your speedy service and assistance , second to none. Have certainly
learnt that some bigger companies may be slightly cheaper but will think nothing
of letting customers down.
Many thanks
Amanda
October
babyworld,
Fantastic service, item delivered the very next day!
Many thanks,
Lisa
WOW!! What a
service, paid at 10.00am and reveived the goods at 2.00pm the next day,
Mark
Fantastic service
- thank you,
Finn
September
I was
very impressed indeed at how quickly I received my purchase
Helen
Hello - I just
had to say that I have just received my first delivery from the babyworld
Shop and I am very impressed. I ordered less than 48 hours ago and it has
already arrived.
I ordered the Oi Oi Chocolate bag which I am MEGA impressed with. I wanted
a large changing bag without too many fiddly flaps and compartments which
didn't look like a baby bag and that is exactly what I have got. It is a BIG
bag, ideal as I will have three children of three and under soon, it has two
top opening compartments, one sectioned into three parts with a insulated
bottle holder, a messy bag and a roll up changing mat. The other side is a
huge single compartment with a small zip pocket in the lining (like most handbags).
Then on the outside there is a zip pocket on both sides and an elasticated
pocket on each end. It has two carry hadles plus a detachable shoulder strap.
It is cool, funky, un-mumsy and I will definitely be able to use it post-baby
years. The ultimate endorsment for me is that a single childless friend of
mine commented on how much she liked it and that she would love one as an
overnight bag.
I also got the Cocoon changing mat which I like alot and some little toys.
Well done Babyworld!
Lisa
I just wanted
to email and say thank you very much for your help with getting the cot bed
delivered. It arrived this afternoon. I have to say the customer service from
Babyworld so far has been excellent, and far exceeded my expectations. The
response to my initial email of a phone call, followed by an email from yourself
has really made for a very positive customer experience and made life a whole
lot easier.
I would not hesitate to recommend your website to others and shall look forward
to using it again in the future.
Many Thanks
Sian
Many thanks for
your help and for the personal and swift delivery of the car seats! It all
helps and is greatly appreciated.
All the best,
Martin
August
All items received - very speedy delivery.Just a quick
note to congratulate you on your excellent service. The pram arrived yesterday
and I was shocked at the speed. Thanks for sorting out the order. I do hope
to use you again in the future and shall be recommending you to friends.
Sarah
Many thanks for
swift delivery, the product is of excellent quality, will definitely use your
site again. Regards
Sam
Hi guys - I ordered
some Peter Rabbit Stikarounds at a little after 10am this morning - and went
out to a friends for lunch !! When I got back at 3pm they were waiting on the
doorstep !!!!! What amazing speed - I shall definitely reccommend the babyworld
shop!!!!!!
Janet
I promised to let
you know what Lucy thought of the Peek-A-Boo Wooden ball she received this morning!
Lucy won't leave it alone, she thinks its the best toy she's ever received and
its encouraging her to crawl around after it! She won't even let me take it
away from her to give her her dinner! Considering she's a fussy baby, at times,
I've never seen her so entertained! Thankyou so much!
Gayle
Just thought I'd
let you know what my children thought about the bubble bath! Jake 3, Emily 2
and Lucy 1 have had their first bath with Sleepytime Sam and are actually ASKING
to go to bed!!!!! Thats a first! Considering its only 5.10pm........I'm amazed
and will definately be ordering it again!
Gayle
Contact Us
If you have any
questions regarding the babyworld shop Brenda is your customer service manager.
She can be reached by the following methods:
email: brenda@babyworld.co.uk
phone: 01491 821877 (during office hours: 09:00-17:00, Monday - Friday)
fax: 01491 821872
babyworld.com Ltd
The Slate Barn
Mongewell Park Farm
Mongewell
Wallingford
Oxon
OX10 8BS
If you have any further queries and none of the guides or help pages answer your question then please do not hesitate to contact us.